Are you looking for a PA / Administrative Assistant ?
Due to relocation of a local business we have a female based in the BID area, who is looking for a new position in Rainham - Can you help?
A conscientious, professional and focused individual with experience in administration. Highly organised and efficient with a thorough and precise approach to projects. A communicator who is used to dealing with people at all levels with a professional telephone manner and able to deal with difficult calls. Excellent sickness record and good time keeping. Recognises the importance of confidentiality in an administrative role.
Proficiency in use of Microsoft Office, Excel, and Word
Experience of using other specialist software such as COPPT (Parking) and Teams
Excellent communication skills, both written and verbal
Highly organised in all aspects of work and personal life
PA to the managing director with responsibility for maintaining his diary.
Answering telephone calls and dealing with phone queries from clients and suppliers.
Dealing with e-mails requesting call outs, service visits and answering queries.
Setting up job files for new projects and keeping up-to-date as work progresses. Checking daily job sheets and filing in job files.
Allocating job numbers to new jobs, keeping records of all engineering visits and ensuring that maintenance records are kept accurately.
Keeping a spreadsheet of outstanding jobs and providing weekly reports to management.
Placing purchase orders and completing order forms. Matching delivery notes to orders and filing.
Organising returns and repairs, engaging couriers and logging items returned after repair.
Dealing with response to complaints and the progression of appropriate resolution. Maintaining associated records
Maintaining all records in accordance with the Company ISO9001 policy and assisting during the annual external audits in verifying adherence to ISO9001 requirements.
Assisting sales manager in the preparation and submission of pre-qualification questionnaires and tender documentation.
Maintaining staff holiday and sickness records. Keeping daily diary records of engineer’s attendance to service calls.
Her full CV is avaialble from the BID office - email firstname.lastname@example.org